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Terms of Service

These Terms of Service govern your access to and use of Mailscale and any related services. By creating an account or using the service, you agree to these terms.

1. Acceptance of Terms

By accessing or using Mailscale, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not access or use the service. We may update these terms from time to time, and your continued use of the service constitutes acceptance of the revised terms.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use Mailscale. By using the service you represent that you meet these requirements and that the information you provide is accurate and complete. Accounts are intended for business use in connection with legitimate B2B outreach.

3. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use. We are not liable for any loss or damage arising from your failure to safeguard your account.

4. Acceptable Use

You agree to use Mailscale only for lawful purposes and in compliance with the CAN-SPAM Act, GDPR, and all other applicable regulations governing electronic communications. You may not use the service to send unsolicited bulk email outside of legitimate business outreach, to distribute malware, to engage in fraudulent activity, or to harass or harm others. Misuse may result in immediate suspension or termination of your account.

5. Billing and Subscriptions

Mailscale is offered on a subscription basis. By subscribing, you authorize us to charge the applicable fees to your chosen payment method on a recurring basis until you cancel. Subscriptions renew automatically unless cancelled before the renewal date. All fees are stated exclusive of taxes, which you are responsible for paying where applicable.

6. Deliverability and Domain Replacement

Where a deliverability commitment is offered, it provides domain replacement only. It does not entitle you to any monetary refund, credit, chargeback, or compensation of any kind. Deliverability depends on factors outside our control, including your sending practices, list quality, and recipient behavior.

7. Intellectual Property

All content, software, branding, and materials provided through Mailscale are owned by Mailscale or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the service for your internal business purposes. You may not copy, modify, distribute, or reverse engineer any part of the service.

8. Termination

We may suspend or terminate your access to the service at any time, with or without notice, if you violate these terms or engage in conduct that we determine to be harmful to the service or other users. Upon termination, your right to use the service ceases immediately.

9. Disclaimers and Limitation of Liability

The service is provided on an as-is and as-available basis without warranties of any kind. We do not guarantee any specific results, including campaign performance or revenue. To the maximum extent permitted by law, Mailscale shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

10. Contact

Questions about these Terms of Service can be sent to support@mailscale.ai.