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Privacy Policy

This Privacy Policy explains how Mailscale collects, uses, and protects your information when you use our website and services.

1. Information We Collect

We collect information you provide directly, such as your name, email address, company details, and payment information when you create an account or contact us. We also automatically collect technical data such as your IP address, browser type, device information, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use your information to provide and improve the service, process payments, communicate with you, provide customer support, send service-related and marketing communications where permitted, and comply with legal obligations. We do not sell your personal information to third parties.

3. Cookies and Tracking

We use cookies and similar technologies to operate the website, remember your preferences, analyze usage, and measure marketing performance. You can control cookies through your browser settings, though disabling them may affect functionality.

4. How We Share Information

We share information with trusted service providers who help us operate the service, such as payment processors, hosting providers, and analytics partners, all of whom are bound by confidentiality obligations. We may also disclose information when required by law or to protect our rights and the safety of our users.

5. Data Retention

We retain personal information for as long as necessary to provide the service and fulfill the purposes described in this policy, unless a longer retention period is required by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, as well as the right to data portability and to object to certain processing. To exercise these rights, contact us using the details below.

7. Data Security

We implement reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed and stored in countries other than your own. Where we transfer data internationally, we take steps to ensure it is treated in accordance with this policy and applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the service after changes take effect constitutes acceptance of the updated policy.

10. Contact

For privacy questions or to exercise your rights, contact us at support@mailscale.ai.